Modernize Your Customer Service

April 25-27, 2017

Join fellow leaders in customer service at Modern Service Experience, presented by Oracle, in Las Vegas April 25-27, 2017. Participate in hands-on workshops, see product demonstrations, and network during interactive breakouts that will showcase best practices to help turn your customers into brand advocates.

Outstanding service is the number one reason customers recommend a business. Differentiate your brand by unifying web, social, and contact-center experiences that help develop lasting, profitable relationships with your customers.

Attend Modern Service Experience to:

  • Hear how Oracle Service Cloud customers deliver consistent, positive customer service across channels including the web, live chat, cobrowse, social, and phone.
  • Discover how to provide personalized, reliable, and adaptive service, delivering the right answers at the right time.
  • Learn about the latest that Oracle Service Cloud offers and how integration with sales, marketing, and commerce applications can help differentiate your brand with modern customer service.

Modern Service Experience

Highlights of Mark Hurd’s 2016 keynote presentation